(Circulation. 2000;102:I-358.)
© 2000 American Heart Association, Inc.
ECC Guidelines |
| ECC in the Community: How to Ensure Effectiveness |
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The central question to be answered is whether a communitys ECC system provides optimal patient survival. Achieving the optimal survival rate for out-of-hospital cardiac arrest in every community is the challenge now and in the future. What is optimal in one community, however, may not be possible in all communities. Early reports of high survival in mid-sized cities provided the EMS prototype adopted by most communities.5 6 Obstacles to providing care in rural and large metropolitan areas create different challenges for EMS systems.7 Each community will need to examine and devise its own mechanisms to achieve the goal of optimal patient survival. Traditionally, quality assurance in ECC has measured process variables, but the emphasis of quality assurance for cardiac arrest care should be expanded to examine outcome variables in the entire ECC system.8 9 The shift in emphasis on system evaluation is necessary because the Chain of Survival is necessary for optimal outcome.10
| The Chain of Survival |
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Survival from cardiac arrest depends on a series of critical interventions. If one of these critical actions is neglected or delayed, survival is unlikely. The American Heart Association has used the term "Chain of Survival" to describe this sequence. This chain has 4 interdependent links: early access, early basic CPR, early defibrillation, and early ACLS. The Chain of Survival concept underscores several important principles:
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At least 2 large-scale studies have investigated which
patient variables and which emergency system variables were
significantly related to survival to hospital
discharge.15 16 A number of variables (male sex, age,
witnessed arrest, etc) had at least some significant relationship with
survival. The investigators tried to identify the fewest variables
that could explain the greatest differences in survival rates.
Surprisingly, most of the differences in survival were explained by
just 2 performance variables: the intervals collapse
to CPR and collapse to defibrillation. These results
provided even more support for the Chain of Survival concept when
investigators observed that it was the interaction of early
CPR with early defibrillation that was most powerful: without
both factors, (1) CPR starting within 5 minutes and (2)
defibrillation occurring within 10 minutes, the value of early
defibrillation or early CPR was lost. This interaction becomes
dramatically clear in a simple 2x2 table (Table 2
).
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The First Link: Early Access
Early access encompasses the events initiated after the patients
collapse until the arrival of EMS personnel prepared to provide care.
Recognition of early warning signs, such as chest pain and shortness of
breath, that encourage patients to activate the emergency
response system before collapse is a key component of this link. With a
cardiac arrest the following events must occur rapidly:
All of these events must take place before defibrillation or advanced care can occur; each of these events is a vital part of the early access link. In most communities responsibility for these events rests with the EMS telephone system, dispatcher, and responders.
The Telephone Call to Activate the Emergency Response
System: Key Role of an Area-Wide Dedicated Emergency Telephone
Number
Widespread use of a 2- or 3-digit dedicated emergency telephone
number has simplified and shortened access to emergency assistance.
Many countries have established area-wide emergency telephone numbers.
Table 3
displays the emergency telephone
number used in many countries throughout the world.17
International travelers can access a website for the emergency numbers
of more than 200 countries: http://ambulance.ie.eu.org.
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Unfortunately, many communities do not have the service of a single EMS telephone number. Providing emergency response service through a dedicated unique number should be a top priority for all communities. Enhanced EMS phone service is preferable.
The increasing sophistication of telecommunication systems now makes it possible for emergency medical dispatchers (EMDs) to identify the location and telephone number of the incoming telephone call. This invaluable feature (called "enhanced 911" in the United States) requires a costly software and hardware upgrade. Cellular telephone calls to emergency medical dispatchers cannot be included in such "enhanced services" because only the location of the connecting cell is identified. The amazing growth in the use of cellular phones, however, demands a solution to this problem. Features may be added to cellular telephones and cellular networks to enable tracking of emergency calls from cellular phones. Such features should be mandatory and widely implemented.
Emergency Medical Dispatchers and the Emergency Medical
Dispatch System
Rapid emergency medical dispatch has emerged as a critical
component of the early access link.18 19 20 21 22 Traditionally,
however, the dispatchers who answer the emergency calls were simply
that"dispatchers"identifying the nature of the call ("fire,
police, emergency medical"), the location, and then switching to the
appropriate service to receive details. All EMS dispatch systems must
be able to immediately answer all emergency medical calls, quickly
determine the nature of the emergency, identify the nearest appropriate
EMS responder unit(s), dispatch the unit to the scene in <1 minute on
average, and provide critical information to EMS responders about the
type of emergency.
In the late 1980s EMS leaders began to explore whether EMDs could actually stay on the telephone with the callers and offer medical advice to the caller. (See also "Part 3: Adult Basic Life Support.") This led to the highly successful concept of "prearrival instructions,"21 22 in which the EMD quickly interviews the caller to learn more about the emergency. The EMD then offers to give the caller advice or instructions on what to do while waiting for the EMS responders to arrive. Internationally, EMDs now give prearrival instructions, and there is widespread acknowledgment that these instructions have improved outcomes.
Simultaneously with the development of protocols for prearrival instructions, Eisenberg and colleagues, in SeattleKing County, Washington, developed and validated CPR instructions for the dispatcher to offer to the caller.23 24 These dispatcher-assisted CPR instructions are now standard practice for dispatch centers all over the globe. The "template" instructions first developed in King County have been translated into >10 languages. Dispatcher-directed CPR requires only 2 to 4 hours of additional dispatcher training, and it has been shown in controlled trials to be feasible and effective.24 25 25A
An article in the New England Journal of Medicine in 2000 by Hallstrom and colleagues used EMDs to conduct a prospective, randomized, controlled trial of chest compressiononly CPR.25A This work was an indirect confirmation of the success of some of the more controversial instructions in telephone CPR, namely, elimination of the pulse check (too difficult for lay rescuers to perform) and replacing the complicated directions on locating the sternal compression point to a simple "press right between the nipples." These "controversial" shortcuts in CPR instructions were actually put into service >12 years ago, with no problems resulting from their implementation.
The growth of interest in public access defibrillation (PAD) and the growing use of automated external defibrillators (AEDs) by family members of high-risk cardiac patients led to the inevitable question of EMD-assisted defibrillation. Early work by Doherty and colleagues26 in SeattleKing County, Washington, confirmed the ease with which this could be achieved and implemented across large EMS systems. The caller is instructed to place both the AED and the telephone next to the victim. The dispatcher simply listens with the rescuer to the voice prompts of the AED, and together they work through the directions.
The EMS Responder System
The EMS responder system is usually composed of responders trained
in BLS, ACLS, or both.19 The system may provide either a
single-tier or multi-tier level of response.27 Most 1-tier
systems use ACLS-trained responders (paramedics), although some provide
only BLS. Two-tier systems generally provide first-responder units
staffed with emergency medical technicians or firefighters close
to the scene,19 followed by the second tier of ACLS
responders. Two-tier systems in which first responders are trained in
early defibrillation are most effective in providing rapid
ACLS.6 28
Once dispatched, EMS responders must quickly reach the site of the cardiac arrest, locate the patient, and arrive at the patients side with all necessary equipment. The following are important considerations:
The Second Link: Early CPR
Bystander CPR is the second link in the Chain of Survival. CPR is
most effective when started immediately after the victims collapse.
Many studies have confirmed the value of early CPR by lay
rescuers.15 16 31 32 33 34 35 The probability of survival
approximately doubles when bystanders initiate CPR before the arrival
of EMS personnel.15 The contribution of bystander CPR to
survival appears particularly significant for infants and children; the
best survival from out-of-hospital collapse has been documented among
infants resuscitated by parents,36 near-drowning victims
who receive immediate CPR,37 and children resuscitated by
bystanders.38
The 1992 conference recommended the development of community-wide CPR programs in as many locations as possible, including schools, military bases, housing complexes, work sites, and public buildings. Communities need to remove barriers that discourage citizens from learning and performing CPR. Creating community-wide change, however, can be challenging. Several randomized community intervention trials, including one in which a short CPR training video was distributed to various households, failed to show an increased likelihood of either CPR being performed or EMS being called.39 40 41 42 Targeting relatives of high-risk persons also failed to show an increased likelihood of CPR being performed in an emergency.43 In contrast, parents of high-risk infants who learn CPR appear to perform it willingly and successfully.36
One significant barrier to CPR performance is the complexity of the CPR skills set as commonly taught. Multiple studies have documented poor skills retention by participants in traditional didactic CPR courses.44 45 New approaches to teaching CPR, including a simplified curriculum and practice-while-watching and practice-after-watching videos, have been more successful in teaching core skills to participants than traditional courses.46 Computerized prompt devices or web-based instruction may offer benefit for teaching or reviewing the skills of CPR. Innovative approaches are necessary to focus on participant skill acquisition.
The Third Link: Early Defibrillation
Early defibrillation is the link in the Chain of Survival that is
most likely to improve survival.1 47 48 49 50 51 The placement of
AEDs in the hands of large numbers of people trained in their use may
be the key intervention to increase the chances of survival of patients
with out-of-hospital cardiac arrest.51 AEDs are
computerized, low-maintenance, user-friendly defibrillators
that analyze the victims rhythm to determine whether a
shockable rhythm is present. When the AED detects a shockable
rhythm, it charges, then prompts the rescuer to press a shock button to
deliver a shock. These devices are highly accurate (sensitivity for VF
and specificity for non-VF >95% for virtually all AEDs) and can
significantly reduce the time to defibrillation (see "Part 4: The
Automated External Defibrillator").
Early Defibrillation
The AHA, ERC, and ILCOR recommend that every emergency vehicle
that may transport cardiac arrest patients be equipped with a
defibrillator and that emergency personnel be equipped with, trained to
use, and permitted to operate this device.30 52 To achieve
this goal, the International Association of Fire Chiefs has endorsed
equipping fire-suppression units with AEDs.51
Several options for rapid defibrillation exist. Although AEDs dominate the BLS level of the EMS market, defibrillation also can be performed with manual or semiautomated external defibrillators. Manual defibrillation requires interpretation of a monitor or rhythm strip and is usually performed by responders trained in ACLS. Even so, manual defibrillation by emergency medical technicians trained to recognize VF improves survival.47 53
The widespread effectiveness and demonstrated safety of the AED have made it acceptable for use by nonprofessional responders. Lay responders must still be trained in CPR and use of the defibrillators. PAD programs, in which AEDs are placed in the hands of trained rescuers, have had initial success in police departments,54 55 56 57 58 airplanes,59 60 and casinos.61 For early defibrillation programs to be successful, defibrillators must be placed in the hands of rescuers who will arrive before traditional EMS personnel. If time to defibrillation is not shortened, survival will not increase.62
With limited EMS resources, defibrillators should be given priority over many other medical devices, such as automatic transport ventilators. The cost of defibrillators has steadily declined, making purchase of these devices more attractive.
Participants in the 1992 Guidelines Conference recommended that
Participants in the international Guidelines 2000 Conference expressed the opinion that PAD may prove to be the decades most effective and successful improvement in ECC (See Public Access Defibrillation in "Part 4: The Automated External Defibrillator"). PAD programs should include the following:
The Fourth Link: Early ACLS
Early ACLS provided by paramedics at the scene is another critical
link in the management of cardiac arrest. EMS systems should have
sufficient staff to provide a minimum of 2 responders trained in ACLS.
Because of the difficulties in treating cardiac arrest in the field,
additional responders should be present. In systems with survival
rates of >20% for patients with VF, response teams have at a minimum
2 ACLS providers plus 2 BLS personnel at the scene.63 Most
experts agree that 4 responders (2 trained in ACLS and 2 trained in
BLS) provide the most effective team in resuscitation of cardiac
arrest victims. Although not every EMS system can attain this level of
response, every system should actively pursue this goal.
| Research Challenges for the Future |
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The best way to evaluate the strength of the community Chain of Survival is to assess the survival rates achieved by the ECC system. The cost of data collection for a system may be significant, but only through evaluation can systems routinely improve their services. Thus, conference participants strongly endorsed the position that all ECC systems should assess their performance through ongoing evaluation. For evaluation data to be meaningful, it is necessary to compare EMS systems. This in turn requires standardized definitions and terms of reference. Until recently, uniform terminology was not available, producing a cardiac arrest Tower of Babel.5 Survival rates reported in the literature range from 2% to 44%. It is not yet understood whether these profound variations are due to differences in population, treatment protocol, system organization, rescuer skills, or reporting practices.
There is now international consensus on the importance of using standard terminology and methods to evaluate survival and the Chain of Survival. Considerable effort has been directed to create clear, unambiguous terminology, establish a uniform method of reporting outcome data, and improve methods of research in cardiac arrest.2 3 64 Improving the ECC system, however, first requires an accurate measurement of the survival rate for each community. This can be achieved by implementing the following recommendations:
Consensus Terminology
The terms and definitions listed in Table 1
, referred to as
the Utstein style,2 3 64 were developed by a joint task
force of the American Heart Association, the European Resuscitation
Council, the Heart and Stroke Foundation of Canada, the Resuscitation
Council of Southern Africa, the Australian Resuscitation Council, and
the New Zealand Resuscitation Council. These terms are intended as a
starting point for achieving uniform terminology. Collectively they
represent a major improvement over past practice. The emphasis
has been to develop terms that will have universal applicability and
replace the imprecise terms previously used in the cardiac arrest
literature. The terms and definitions in Table 1
should be used
whenever possible to reduce confusion in reporting cardiac arrest
data.
Data Collection
Hundreds of potentially important events start and then stop
during the course of a cardiac arrest. Events do not always occur in
the same order, nor will all patients experience all events. Despite
the complexity of cardiac arrest data, certain minimal data must be
gathered (Table 4
).
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Population Served
It is important to report accurately the size of the population
served by the EMS system so that the incidence of cardiac arrest within
a community can be calculated (incidence equals number of cardiac
arrests per population served per unit of time). Incidence of cardiac
arrest may reflect the overall health of a community, which may in turn
affect the survival rate. Reporting gender, education,
socioeconomic factors, and age allows collection of important
epidemiological data and identification of high-risk groups. The level
of CPR training in the community also should be reported.
Confirmed Cardiac Arrests Considered for Resuscitation,
Resuscitations Attempted, and Resuscitations Not Attempted
The number of unresponsive, pulseless, and breathless persons for
whom emergency response personnel are called should be documented. This
is the maximum number of cardiac arrest patients to use for
analysis. Some patients will be excluded in subsequent
analyses (eg, those with traumatic arrests, those "dead on
arrival," or those in whom resuscitation was not attempted). After
these exclusions the total number of cardiac arrests should be
categorized as "resuscitation attempted" and "resuscitation not
attempted," and the criteria or rationale for nonattempted
resuscitations should be reported.
Arrest After Arrival of Emergency Personnel
Approximately 10% of cardiac arrest patients collapse after the
arrival of emergency personnel.7 66 67 During data
analysis these cases should be considered separately from
unwitnessed and bystander-witnessed arrests, for 2 reasons. First, the
presence or absence of bystander CPR and the call-to-arrival interval
do not apply to these patients. Inclusion of arrests witnessed by
paramedics with other cases would distort tabulation of the percentage
of bystander CPR and measurements of the call-to-arrival interval.
Second, patients in this category provide important clinical
information that deserves separate analysis.
The arrest-after-arrival subgroup may provide one of the best measures of EMS responder performance. Because other symptoms precipitated the call for help, however, the pathophysiological explanation for arrest after arrival may differ from that of sudden, unexpected arrests.
Stopping CPR Efforts in the Field
Many studies have shown the futility of transporting patients to
the Accident and Emergency Department if return of spontaneous
circulation is not achieved with adequate ACLS in the
field.68 69 70 Some EMS systems routinely terminate
unsuccessful CPR efforts in the field, whereas others transport every
patient in whom resuscitation is attempted. No one disputes that the
survival rate among these patients is dismally low, at <1%. A dilemma
remains over how to determine which patients may benefit from
additional care. Reported data should include the number of patients
for whom efforts were discontinued at the scene and in the Emergency
Department and specific criteria for termination of efforts.
Cardiac Rhythms
Analysis of cardiac rhythms is complicated because of the
many different abnormal ECG patterns and because most patients
experience changing rhythms during a cardiac arrest.71 The
distinction between asystole and fine VF should be made for all
patients. Deflections on the surface ECG of <1 mm (calibrated at
10 mm/mV) are defined as asystole, whereas
1 mm is VF.
"Pulseless electrical activity" is a term that includes
electromechanical dissociation, pseudoelectromechanical dissociation,
idioventricular rhythms, pulseless ventricular
escape rhythms, postdefibrillation idioventricular rhythms,
and bradyasystolic rhythms. For purposes of uniform reporting,
all pulseless rhythms with electrical activity should be included as
"other rhythms." For all cases of cardiac arrest, emergency
personnel should report the initial rhythm noted. When a patient
arrests after emergency responders arrive, personnel should report the
initial rhythm immediately. They should also classify ECG rhythms into
1 of 4 categories: VF, ventricular tachycardia,
asystole, and other (all pulseless electrical activity should be
included in "other").
Outcomes
In a review of 36 communities,5 11 different working
definitions of survivor were reported. Four outcomes that
provide the most useful information are (1) return of spontaneous
circulation, (2) successful hospital admission, (3) successful hospital
discharge, and (4) long-term survival with some assessment of
neurological function. This data should be reported.
Time Points and Intervals
A great deal of confusion has resulted from the use of imprecise
terms for the timing of cardiac arrest events. For example,
response time, downtime, and time to
definitive care have all had a variety of meanings. For clarity,
the times at which an event starts and stops should be referred to as
time points. The interval from time point A to
time point B should be referred to as the A-to-B
interval.
Lack of accuracy in documenting time is still a problem. Most communities depend on EMS personnel to accurately document the timing of cardiac arrest events. In reality these times are usually estimated by EMS personnel after the patient has arrived in the Emergency Department. This method is inaccurate. Newer defibrillator/monitors with audio event recorders, notebook computers, bar code readers, and other technologies are available to allow EMS responders to document each event. If these devices can be synchronized with emergency response system clocks, they will help provide answers to the many questions posed by researchers and ECC systems in future analyses. The ideal documentation system should be hands-free and should automatically record the time a device is turned on or used. Conference participants recommended the following:
In-Hospital Data
The outcome of patients with in-hospital cardiac arrest has not
been analyzed extensively. Researchers have noted a number of
methodological problems in studying the in-hospital arrest population.
The analysis is confounded with comorbid variables, such as
terminal diseases and serious underlying illnesses. It has been thought
that this would lead to a disproportionate number of deaths. The claim
has been that out-of-hospital cardiac arrests represent a more
homogeneous population and cannot be compared with
in-hospital cardiac arrests.
The facts do not support these concerns, however. Not all
in-hospital cardiac arrest patients die, and many out-of-hospital
patients also have a terminal disease or underlying illness. In 7
recent in-hospital studies the aggregate survival rate was 11% (of
1804 arrests, 199 hospital discharges), a rate better than the rates
achieved in some out-of-hospital studies.14 Although there
may be important differences in the
pathophysiological bases of some in-hospital
cardiac arrests (a higher percentage of pulmonary embolism,
hyperkalemia, etc), the outcomes of in-hospital cardiac
arrests appear to be similar to out-of-hospital arrests (see Figure 3
).
There are advantages to studying in-hospital patients. Documentation is improved, and arrest-to-defibrillation intervals are shorter. Research protocols and data collection techniques requiring advanced or invasive monitoring are more feasible and can be rapidly implemented in the hospital. Most hospitals have resuscitation teams that respond to all arrests. This consistency in response increases consistency in treatment protocols and documentation. The patients medical history and condition leading to the arrest are often documented in medical records. Patients with no-CPR status are clearly identified, eliminating prehospital situations in which emergency personnel are called to attend to a patient who should not receive resuscitative efforts. The complete cardiac arrest history is in the hospital medical record, eliminating the need to merge multiple data sources. A single clock (the hospital clock) runs during the arrest reducing the likelihood of lack of synchronization between time points. In addition, autopsies are performed after many unsuccessful resuscitations. These may provide important additional data. Participants in the national conference recommended encouraging research on in-hospital cardiac arrests and applying the prehospital Chain of Survival model to in-hospital cardiac arrest, including activities such as in-hospital early defibrillation programs using AEDs.
A Systematic Approach to Resuscitation Data Collection: The Utstein
Template for Out-of-Hospital Cardiac Arrest
The original Utstein template (Figure 2
) provides cardiac
arrest researchers with a uniform format for data reporting. This is
important because of confusion and inconsistencies in survival rate
statistics in the past. Some researchers have reported analysis
of only favorable subgroups (ie, patients with witnessed VF). Others
have excluded from analysis patients pronounced dead at the
scene. This variability in reporting practices has produced different
denominators for the survival rate and made comparisons impossible. The
template approach should facilitate comparisons between communities and
reduce confusion about calculation of survival rates. The template
provides a uniform method of calculating an overall survival rate and
defines a subgroup stratification that can be used for further
analysis.
Emergency Medical Dispatch, Emergency Medical Systems, and the
Accident and Emergency Department
The 1985 national conference made recommendations for both
prehospital and in-hospital ECC units. These guidelines, however, have
been implemented in a variety of ways. There are major differences
among EMS systems in how they fulfill their responsibilities with
dispatching, staffing, training level, equipment, skills (such as
defibrillation, tracheal intubation, venous access), communication
technologies, administration, and ratio of rescue personnel to
population.72 Of even more importance are the variations
in how the EMS components coordinate and fit together.
With such wide variation in EMS systems, it is difficult to make comparisons. Investigators have not agreed on the optimal EMS system configuration, but research data has now identified those features common to consistently successful out-of-hospital ECC systems. Analysis of some systems with high survival rates for out-of-hospital cardiac arrest reveals these common effective practices:
These preliminary findings need confirmation by assorted communities. These communities should possess enough variability and population to identify critical factors leading to the high survival rates. Each part of the systemdispatch and first-, second-, and third-tier respondersmust be clearly defined so that we can learn the strengths and weaknesses of different structures.
Analysis will be facilitated by describing the EMS dispatch system in terms of type of communication (eg, 911, enhanced 911, or computer-aided dispatch) and method of dispatch, describing each EMS responder, specifying the number of tiers and the role each tier plays during a cardiac arrest, and listing the major interventions in cardiac arrest treatment and obstacles or delays encountered.
Performing the Outcome Assessment: The Chain of Providers
The Chain of Survival model suggests an important dynamic to
consider when performing an evaluation of an EMS system. It implies a
chain of providers to treat victims of cardiac arrest. This chain of
providers should perform the system evaluation. The long-term goal is
not merely to collect data but to improve the ECC system. All members
of the chain of providers must be represented in the
outcome assessment team because the assessment will naturally evolve
into the improvement process.
The outcome assessment team may benefit from having representatives of various health departments, EMS systems, police departments, hospitals, universities, industry, and organizations active in BLS and ACLS training. Often a nonpartisan organization such as a resuscitation council or association can facilitate the genesis of this diverse team and serve as an umbrella over the work to be done. A representative team should assess the Chain of Survival, including all interested providers in the process, and identify (1) current performance, (2) community-specific goals, (3) gaps between current performance and goals, (4) ways to improve the ECC system, and (5) whether performance improves after modifications. This process should be a long-term, ongoing effort in every community.
Design of Cardiac Arrest Studies
In the development of a Chain of Survival assessment, the process
of working together may be as important as scientific results. For
example, EMS personnel may feel threatened by the review process.
ACLS-level providers may question why administrators wish to collect
information on how long it takes to defibrillate, or dispatchers may
feel that they are being singled out for scrutiny. Hospitals provide
much of the outcome data, but they also are reluctant to undergo
outside scrutiny. In reality local politics cannot be separated from
the assessment. Most concerns can be addressed, however, and the effort
can move forward if the team represents all providers. Each
community must develop its own assessment process to evaluate its Chain
of Survival.
The National Registry of Cardiopulmonary Resuscitation
The National Registry of Cardiopulmonary Resuscitation
(NRCPR) is a national database for collection of information on
in-hospital resuscitation interventions. Sponsored by the American
Heart Association, the NRCPR, using modified Utstein templates, gathers
the information collected by subscribers. Each participating hospital
receives quarterly reports comparing its outcome data with that of an
appropriate peer group. This information will undoubtedly be of great
value for quality-assurance monitoring within participating medical
centers. In addition, the registry will yield valuable information
about large groups of inpatients, with analysis within
subgroups.73
For information about subscribing to the NRCPR, contact www.info@nrcpr.org.
| Summary |
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